Understanding Chime Support Team This is the 63rd Episode of Weekly Chime. In this episode, we will answer some of your Chime Support Team questions. We all know them and most likely have experience with them. We're bringing in Phil Wallace, Manager of Product at Chime, to show us how to best use Support, where to submit feedback or suggestions, and the Help Center. PLUS, Phil will be announcing Chat Support and bringing in more support agents to join us here in our Community to help answer your questions! I'm sure you'll benefit from this, so don't miss this one! _____________________ 00:06 - Intro 00:12 - What does Phil Wallace do? 02:36 - Feedback tool on Chime 04:50 - Submitting new Ideas to Chime 06:09 - Chime live chat support 09:16 - Live Chat operating hours 10:25 - The process of submitting a ticket(s) 14:00 - Most common support ticket request 16:50 - Chime Help Center 20:15 - Video tutorial on Chime 21:43 - When to expect Chime chat to go live? 23:08 - How to access the "Show Me How" feature 27:40 - Advice to all new Chime users 31:02 - Outro _____________________ Visit Our Page: https://chime.me/ Like Us On Facebook: https://www.facebook.com/ChimeCRM Join Our Facebook Community: https://www.facebook.com/groups/chimecrm _____________________ #ChimeProductSupport#WeeklyChime#ChimeBasics#CRM#Chime#ChimeCRM
source https://www.youtube.com/watch?v=8TgLavPbzfY
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